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Terms and Conditions

The placing of an order with Vale Advertising (hereinafter referred to as “The Publisher”) whether in writing, by telephone or by email will be deemed to be an acceptance of these Terms & Conditions by the Advertiser:

♦ Your company must provide products or services to the residents and businesses of the areas covered by the magazine Gillingham & Shaftesbury Guide.

♦ All adverts are accepted by The Publisher on the understanding that they are copyright free. This includes all images, logos, photos, trade logos, clipart or any other content that is used in the advert. It is the Advertiser’s responsibility to acquire any necessary permission for the use of any images, logos, photos, trade logos, clipart or any other content that is used in their advert, editorial, article or any other content.

♦ The Publisher reserves the right to refuse/edit advertisements at its discretion. It reserves the right not to accept advertisements which may be considered defamatory or offensive or which promote products that may be considered indecent.

♦ Adverts are accepted on the understanding that descriptions of goods and services are fair and accurate. The Publisher cannot accept responsibility for views expressed by contributors, or for the accuracy of claims made by advertisers.

♦ Copy for advertisements must be sent to The Publisher before the booking/copy deadline date (generally 10th of the month preceding month of issue, unless advised otherwise usually in the magazine).

♦ Advertisements submitted should be preferably in one of the following formats: JPEG, PDF, TIFF, MS Publisher or MS Word. Copy can be e-mailed to gillinghamguide@btinternet.com

♦ Any logos/images/photos supplied should be at a minimum of 300dpi. No responsibility can be taken for the print quality of any image/logo/photo supplied at a lower resolution.

♦ Any adverts supplied in JPEG, PDF or any other pre-prepared format will be inserted into the magazines as supplied and will be assumed not to require copy approval. These files should be supplied at a minimum of 300dpi. No responsibility can be taken for the print quality of any advert supplied at a lower resolution. These files may be re-sized to fit the appropriate space.

♦ Copy approval will only be invited on adverts the publisher has designed (or sub-contracted out) and the advertiser is being charged accordingly for.

♦ If you have requested that your advert/editorial be written/designed by The Publisher, it is your responsibility to ensure that the correct information is passed on to The Publisher about your business and by the advised booking/copy deadline date. Whilst every care will be taken to ensure accuracy, The Publisher cannot accept responsibility for loss, damage or omission caused by error in the printing of an advert or other information. It is The Advertiser’s responsibility to request copy approval prior to copy deadline date if they wish to check the advert before it goes to print. No responsibility will be taken by The Publisher for any errors subsequently identified (ie after copy approval).

♦ If the advertiser changes the advert after uploaded to the printers they will be liable for a minimum charge of £200, dependent on the costs incurred from the printer to rebook and re-plate the job.  If a whole reprint is required they will be liable for the full print costs, minimum £1500.

♦ All invoices are payable within 7 days of the date stated on the invoice or by the booking/copy deadline date, whichever is sooner and in no circumstances shall the advertiser be entitled to make any deduction or withhold payment for any reason at all. Any adverts for which payment has not been received by the date stipulated may not be published but the invoiced amount will still be due.

♦ Once an advertising package has been confirmed by confirmation telephone call, e-mail or letter, an invoice will be produced. If any such booked advertising is subsequently cancelled after the booking deadline, the full fee may apply. Similarly, once an agreement to advertise in the next issue has been given by any one of the above methods, if the copy does not arrive in time for publication, the full cost of the advertisement will still be due as the space for that advert will have been reserved specifically in the layout of the magazine for that advertiser.

♦ If an advertiser has booked a 3+ month (or more) package and wishes to change their advert in the second or subsequent months, it is their responsibility to ensure that any new advert or change in information reaches The Publisher before the relevant booking/copy deadline date. Otherwise, the previous advert will be re-inserted and no refund will be given.

♦ Without prejudice to any other rights of The Publisher if the advertiser fails to pay the invoice by the due date the advertiser shall not be allowed any discount given in that invoice or in any other way agreed and shall pay interest on any overdue amount from the date of which payment was due to the date of actual payment and shall reimburse to The Publisher all costs and expenses (including legal costs) incurred in the collection of any overdue amount.

♦ Advertisers who take out an ongoing (12 month) package will continue to be advertised and charged unless they cancel the agreement.  This cancellation must be received in writing (email) by 10th month preceding issue they wish to cancel.  They will continue to be charged at the original rate without increase until such time as they or the publisher cancel the agreement.

♦ Advertisers who cancel an ongoing advert and then decide to re-install the agreement will be charged at the then current rate.  (not the same as they were on)

♦ Advertisers who pay for their advert by standing order are advised that their advert will be printed in the magazine until such time as they notify The Publisher that they wish to cancel. Standing orders must be set up so that payment is received by the booking deadline date for the month of issue, ie prior to printing. It is the advertiser’s responsibility to inform the Publisher if they wish to stop running their advert and such notification must be received by the booking deadline date prior to printing. If the advertiser cancels their standing order without telling The Publisher and the advert is subsequently published as a result, the advertiser will be invoiced separately for the advertising cost thereof. Similarly, if a standing order has been set up for a specific number of issues including the discount for that number of issues and is then cancelled earlier than expected, a separate invoice will be issued for discount already given in respect of the expected longer run of advertising.

♦ The Publisher gives no guarantee of the level of response to adverts/editorial/articles etc. The Publisher is unable to offer a refund if no responses are received.

♦ The distribution area of the magazine may vary at the discretion of The Publisher.

♦ Under the new GDPR legislation, by agreeing to advertising you allow us to hold details for invoicing.

♦ This contract is governed by English Law.

Your May 2019 issue of Gillingham & Shaftesbury Guide is available now!